Vaccinations update 22.04.20

**VACCINATION UPDATE**
As the lockdown has been extended we have reviewed the risks to pets that have not yet had their vaccinations and are please to announce we are taking steps to protect the most vulnerable animals by providing the most crucial vaccinaions. We are now offering a vaccine clinic once a week for puppy vaccines and any dog boosters that are approaching 13 months from the last booster.

We will NOT be routinely performing Kennel Cough or Rabies vaccinations unless there is a special reason to do so.

We are also offering first year boosters for outdoor cats and rabbit vaccinations. We are NOT offering annual boosters for older cats or primary courses for kittens at this time as they are at a lower risk.

We will be contacting any clients who had their booster appointments cancelled last month in order book these in but if you did not already have an appointment arranged and your pet’s vaccines are due please get in touch with us to arrange an appointment. This clinic will be following social distancing procedures which we will explain at the time of booking.

Thank you all again for your understanding at this very difficult time.

Coronavirus update 8th April 2020

Coronavirus update 8th April 2020

CLIENT ADVICE ON WHAT TO DO DURING THE CORONA CRISIS

In response to the latest government guidelines we are now only open for patients that need essential care to avoid unnecessary suffering or maintain animal welfare. In order to help you understand the best way to look after your pet please see the below Q&A

What conditions constitutes an emergency needing immediate care?

If any of the below are occurring contact us immediately for an appointment.

· Breathing difficulties

· Open wound injuries

· Trauma (e.g. car accidents)

· Male cats struggling in the litter tray to pass urine

· Rabbits neglecting food

· Swallowing hazards ie.toys/ clothes etc

· Ingestion of poison/harmful substances

· Eye problems

· Vomiting or diarrhoea, especially if your pet appears quiet or depressed or if it is going on for a long time (more than 24 hours)

· Swollen abdomen or retching (especially large dogs)

· Loss of thirst & appetite

· Struggling to give birth

· Seizuring/fitting

· Collapse

I am concerned about my pet’s health in general but I do not think it is an emergency?

To respect social distancing rules we are replacing our standard consultation service with video and telephone consultations. Please contact the practice to arrange an appointment.

Can I bring my pet in for an INITIAL VACCINATION COURSE?

If you have a puppy, we recommend that they are vaccinated as normal to ensure they are fully protected from parvovirus, hepatitis, distemper and leptospirosis. We have limited appointments but will do our best to fit these in when we can.

For kittens we advise to delay initial vaccination at the moment and keep them indoors. If they are not going outside they will not be in contact with other cats who could pass any illnesses on to them prior to vaccination. We advise that you then get this booked in as soon as possible when government restrictions are reduced.

We will review this on a regular basis and provide further updates if government advice changes.

Can I bring my pet in for its ANNUAL VACCINATION BOOSTER?

We can postpone this vaccine for up to 3 months after the due date without requiring a restart. In these exceptional times we ask that you delay the booster until up to a maximum 3 months after the due date.

Can I bring in my pet my for a HEALTH CHECK?

Not at this moment in time because this is not deemed critical. However, depending on availability, we may be able to conduct a health check via a video or telephone consultation. Please ask the practice for further information.

Can I bring my pet in for NAIL CLIPS? Or to have their ANAL GLANDS expressed?

This should be postponed if your pet is not in any danger of feeling discomfort. If you are uncertain whether this is the case please arrange a video consultation or telephone consultation with the vet or the nurse.

How can I get my FLEA, WORM, TICK and FLYSTRIKE treatments?

It is important that you continue to give your pet the appropriate treatments. We are happy to dispense these on request and are able to post them to avoid journeys to the practice. Please contact us to make suitable arrangements.

Or REPEAT FOOD and MEDICATIONS?

It is important that you continue to give your pet the appropriate food and medication. We are happy to dispense these on request and are able to post them to avoid journeys to the practice. Please contact us to make suitable arrangements.

Can my pet still have ELECTIVE OPERATIONS such as Neutering and Lumps removals?

These operations are not deemed to be critical during these extraordinary times and we therefore ask that you postpone these procedures until government guidelines on social distancing changes.

What about ULTRASOUNDS and BLOOD TESTS?

The practice can deem whether this would be critical or not – please contact us if you are unsure.

The above still hasn’t answered my question?

Please contact us directly

CORONAVIRUS FAQ

CLIENT ADVICE ON WHAT TO DO DURING THE CORONA CRISIS

In response to the latest government guidelines we are now only open for patients for that need essential care to avoid unnecessary suffering or maintain animal welfare. In order to help you understand the best way to look after your pet please review the below Q&A

What conditions constitutes an emergency needing immediate care?

If any of the below are occurring contact us IMMEDIATELY so we can direct you to your nearest open practice.

  • Breathing difficulties
  • Open wound injuries
  • Trauma (e.g. car accidents)
  • Male cats struggling in the litter tray to pass urine
  • Rabbits neglecting food
  • Swallowing hazards ie.toys/ clothes etc
  • Ingestion of poison/harmful substances
  • Eye problems
  • Vomiting or diarrhoea especially if your pet appears quiet or depressed or if it is going on for a long time (more than 24 hours)
  • Swollen abdomen or retching (especially large dogs)
  • Loss of thirst & appetite
  • Struggling to give birth
  • Seizuring/fitting
  • Collapse

If the advice is to come into practice please follow the advice on the EMERGENCY VISITS

I am concerned about my pet’s health in general but I do not think it is an emergency?

To respect social distancing rules we are replacing our standard consultation service with video and telephone consultations. Please contact the practice to arrange an appointment. We also have a advice on Video and telephone consultations here https://youtu.be/oWUvNjHOf0I

Can I bring my pet in for an INITIAL VACCINATION COURSE?

A vaccination is not deemed as an emergency and we will not be offering initial vaccination courses. If you have a puppy, we recommend that they are kept inside and not exposed to other dogs. You should book a vaccination course as soon as possible after normal service resumes.

We will review this and provide a further update if the government extends the initial three weeks of enhanced measures to slow the spread of the virus.

Can I bring my pet in for its ANNUAL VACCINATION BOOSTER?

We can postpone this vaccine for up to 3 months after the due date without requiring a restart. In these exceptional times we ask that you delay the booster until up to a maximum 3 months after the due date.

Can I bring in my pet my for a HEALTH CHECK?

Not at this moment in time because this is not deemed critical. However, depending on availability, we may be able to conduct a health check via a video or telephone consultation. Please ask the practice for further information.

Can I bring my pet in for NAIL CLIPS? Or to have their ANAL GLANDS expressed?

This should be postponed if you your pet is not in any danger of feeling discomfort. If you are uncertain whether this is the case  please arrange a video consultation or telephone consultation with the vet or the nurse.

How can I get my FLEA, WORM, TICK and FLYSTRIKE treatments?

It is important that you continue to give your pet the appropriate treatments. We are looking at ways of getting these to clients who are due them and postal / delivery services may be an option. Please contact us to make suitable arrangements.

Or REPEAT FOOD and MEDICATIONS?

It is important that you continue to give your pet the appropriate food and medication. We are looking at ways of getting these to clients who are due them and postal / delivery services may be an option. Please contact us to make suitable arrangements.

Can my pet still have ELECTIVE OPERATIONS such as Neutering and Lumps removals?

These operations are not deemed to be critical during these extraordinary times and we therefore ask that you postpone these procedures until government guidelines on social distancing changes.

What about ULTRASOUNDS and BLOOD TESTS?

The practice can deem whether this would be critical or not – please contact them to understand more.

The above still hasn’t answered my question?

Please contact us directly

Coronavirus pandemic

CORONAVIRUS UPDATE 18TH MARCH 2020

In order to protect our staff and clients from the coronavirus and allow us to continue to provide a veterinary service to our clients we are taking a number of steps to reduce the risk of virus transmission in our surgery.

  • We are asking clients not to come into the practice if you have a new, persistent cough or a high temperature. If you do cough or sneeze whilst in practice please cover your nose and mouth and use a tissue when possible. Our staff will direct you to the nearest bin. Please wash your hands in the client toilet or use the hand sanitiser provided afterwards.
  • When you contact us to book an appointment and on arrival to the practice we will ask whether you have a cough or high temperature. And whether you have travelled abroad in the last 14 day. If you have travelled to any at-risk areas or show either of these symptoms we may advise a telephone/video appointment instead. If this is not suitable you may need to ask someone else to bring your pet on your behalf. Video/telephone consultations will run for the same length of time as a regular appointment and you will be charged a normal consult fee for this.
  • To avoid crowding in the waiting area we would prefer that only one person accompanies your pet into the practice. We are asking clients to call us on arrival and wait in the car park until the vet or nurse is ready to call you in. Please leave your car windows open so you can hear the vet/nurse calling you in.
  • In the interests of hygiene and safety we will avoid shaking hands with clients.
  • Please use the hand sanitisers provided on arrival and before leaving the practice.
  • As recommended by the World Health Organisation we’d appreciate if you could pay by card rather than cash.
  • We have robust internal procedures in place should a member of staff feel unwell or be at particular risk of contracting COVID 19. This means we have fewer staff working each day and we cannot always guarantee that you will see a specific vet. Routine appointments may also need to be rescheduled if we receive an emergency on the day. These precautions have been taken to minimise any spread of the virus as best we can and hope that our clients understand the need for these measures.
  • As our staffing level is lower we would appreciate if you could email any non-urgent queries to info@milfordvets.co.uk and where possible use the online form on our website for prescription requests to reduce the calls coming into reception. https://www.milfordvets.co.uk/repeat-prescription/

We are very sorry for any inconvenience caused by these new protocols and thank you all for your understanding during this difficult time. Our first priority is always the health and welfare of our patients and their owners and these steps are aimed to ensure we can still provide the best possible service throughout this national crisis.

Pet Passports update

We have now received confirmation that during the Brexit transition period clients can continue to use their pet passports for travel as before until the 31st December 2020. We will provide you with further information about post-Brexit arrangements as soon as these details become available.

Greek strays September 2019

Once again Sheena and Donna will be heading out on 20th September 2019 to provide more vitally important veterinary care to the stray dogs and cats of Greece. We are appealing to our wonderful clients for any donations you may be able to make towards these animals. All donations will go directly to the strays to provide medication and other equipment that may be needed to improve the health and quality of life of the dogs and cats in the area.

Please leave your kind donations at the practice reception, making sure you state they are for the Greek strays. Thank you as always for your generosity!

Recent fetes

As a village practice we love to be involved in local events and the local community as much as we can and the last month has been no exception. Simon ran the dog show at the Brook Fete on the 27th May and Sheena helped with the dog show judging at the Witley fete on the 15th June. Cooper the Giant Schnauzer (pictured) stole the show at the Witley fete winning best in show with his tiny handler! Photo courtesy of Clare Burrows. Both fetes were a lot of fun to be involved with and we hope to be there again next year.

We’ve been nominated!

We are very pleased to announce that we’ve been nominated for the Petplan Veterinary Awards 2019. Both Sheena and Simon have been nominated for ‘Vet of the Year’ and the practice as a whole has been nominated in the ‘Practice of the Year’ category.

Nominations are open until 25th January 2019, so if you think someone in the team deserves a mention you can still vote here.

A HUGE thank you to those who have voted so far.